6/5/2025
From missed calls to missed clients—why modern firms are ditching outdated intake for smart, scalable AI solutions.
It’s 2025. Legal consumers expect instant answers, clear communication, and 24/7 accessibility. But for too many law firms, client intake still runs on voicemail, manual callbacks, and overwhelmed staff.
That’s not just inefficient—it’s expensive.
A missed call in personal injury could mean a lost six-figure case.
A delay in immigration could cost someone their legal status.
A hold message in criminal defense might mean they hang up—and call your competitor.
Modern law firms are turning to AI not to replace their teams, but to supercharge their intake.
Traditional methods create bottlenecks:
In a world where 70% of legal clients will hire the first attorney they speak with, outdated systems aren’t just a pain point—they’re a liability.
Clerx’s AI voice agent, Donna, is transforming how law firms handle their first point of contact.
Whether it's 2 p.m. or 2 a.m., Donna picks up instantly, responds with empathy, and gets the conversation moving. No voicemails. No hold music. No “please call back during office hours.”
Donna is trained to ask the right questions based on practice area:
She filters out non-cases and flags urgent ones, so your team spends time where it matters.
She handles intake in English, Spanish, Portuguese, and more—especially important in diverse cities like Los Angeles, Miami, Houston, or NYC. She also syncs to your CRM, schedules consults, and logs call data with no extra effort.
Donna gives every caller a fast, calm, and consistent experience. No one feels rushed. No one gets ignored. That’s what today’s clients remember—and what leads them to sign.
Law firms using Clerx have reported:
The result? Fewer missed cases. Higher ROI on ads. And more time for legal work.
With every call logged, tagged, and transcribed, your firm gets insights into:
This lets you fine-tune your marketing and staffing decisions with real data.
Clerx AI Receptionist
Traditional Human Receptionist
Outsourced Virtual Receptionist Services
Clerx isn’t just an answering service. It’s a purpose-built, legally aware, voice-based intake engine.
Firms across the US are already using Clerx to transform their intake in days—not months.
“Will clients mind talking to AI?”
Not at all. Over 70% of callers prefer fast answers and clear communication to waiting for a human.
“Is it secure?”
Yes. Clerx follows industry-standard data encryption and privacy practices. We never store sensitive legal documents or share client data.
“Can it handle complex cases?”
Absolutely. Clerx is built for legal nuance—when a question falls outside its scope, it escalates the call to your team in real time.
Clients don’t just want speed—they expect it. Firms that delay modernization are bleeding leads, burning staff, and missing out on growth.
Clerx gives you:
It’s time to stop letting voicemails and missed calls slow your practice down.
Clerx helps law firms of all sizes—from solo practices in Texas to 20 people firms in NJ—convert more leads into cases, without hiring more staff.
Book a 15-minute demo at www.clerx.ai/#book-a-demo and see what AI-powered intake looks like in action.
Don't miss the next big case—let Clerx answer the call.
6/26/2025
For law firms today, attracting new clients online isn’t just beneficial, it’s critical. Pay-Per-Click (PPC) advertising has become one of the most effective tools in a firm’s digital marketing toolkit, delivering targeted leads exactly when they’re searching for legal help. But how exactly does PPC work, and how can your firm leverage it to sign more cases?
This comprehensive guide explores everything lawyers need to know about PPC, from understanding how it works to creating compelling ads and strategically managing your budget.
6/26/2025
In today’s competitive legal market, client acquisition starts long before you enter the courtroom. It begins with the intake process—and too many law firms are still getting it wrong.
At Clerx, we’ve studied hundreds of law firm workflows, from solo immigration attorneys in Boston to mid-size personal injury firms in Florida. The conclusion is clear: perfecting your intake process isn’t just a marketing tactic—it’s a growth strategy.
Here’s your comprehensive guide to building an intake system that actually converts, using modern tools like AI receptionists and client-friendly workflows.