Meet Donna Website Chat by Clerx

Turn website visitors into scheduled consultations in real time

Built specifically for law firms
Qualifies leads and books consultations
Syncs every conversation to your CRM
Works seamlessly with Donna AI Receptionist

Book a Live Demo

"Donna gives me real peace of mind, all while running 24/7. It's like having a full-time receptionist I can count on, without the overhead."

Denise McGettrick

Founding Attorney at McGettrick Law

Houston, TX

How Donna Website Chat Works - One Widget, Real Intake

Your website chat that behaves like a trained intake specialist

Website Concierge

Greets visitors 24/7 and answers common questions
Captures contact info and the matter type with structured prompts
Perfectly bilingual in English and Spanish, with support for 35+ languages
Keeps tone empathetic and compliant for legal audiences

Intake and Scheduling

Follows your intake playbooks with dynamic follow-ups
Qualifies leads based on your eligibility rules, location, and practice area
Books paid or free consultations directly on your calendar
Sends confirmations and reminders automatically

Sync and Handoff

Pushes contacts, matters, transcripts, and tasks into your CRM or practice management system
Notifies your team with full context for quick follow-up
Seamless with Donna AI Receptionist - phone and web share one record so clients never repeat themselves

Why Firms Love Donna Website Chat

Experience the benefits that hundreds of law firms are already enjoying

Never miss a chat

Capture opportunities day and night, including weekends and holidays

Save $2.5k–$25k/month

Reduce admin time while increasing booked consults

Bilingual by default

Perfectly bilingual in English and Spanish, with support for 35+ languages

Customized for your firm

Chat flows, scripts, calendar, and CRM integrations match your processes

Secure by design

Enterprise-grade security and access controls for sensitive client data

Bundle With Donna AI Receptionist

Use Donna Website Chat on your website, Donna AI Receptionist on your phones, or both together

Together

Unified intake across phone and web, shared transcripts and data, one pipeline, higher conversion

Separate

Each product stands alone if you prefer to start with chat or voice first

Outcome: one continuous client experience and less manual work for your team

Flexible Scaling

Perfect For All Firm Sizes

Clerx adapts to your practice's unique needs, no matter the scale

Solo & Small Firms

A cost-effective receptionist and intake specialist that manages high call volume and reduces administrative overload

Growing Midsize Firms

Scalable intake support without the cost of additional staff

Large Firms

A receptionist and intake specialist that streamlines operations and prevents lead loss

Any Legal Practice

Improved responsiveness, consistency, and ROI from client communications

FAQ

Which systems does it sync with?

Donna pushes contacts, matters, transcripts, and tasks into your CRM or practice management system. We configure the fields you want.

How does scheduling work?

You define availability, buffers, meeting types, and who sees which matters. Donna follows those rules precisely.

Languages supported?

Perfectly bilingual in English and Spanish, with support for 35+ languages.

Security and compliance?

Encryption in transit and at rest, role-based access, audit logs, and configurable retention.

Can it collect payment for paid consults?

Yes. Donna can quote fees, collect payment, and place the consult on your calendar.

Let Donna handle the calls so you can focus on the case.

Join hundreds of law firms already saving time and converting more clients with Donna.

Book a Live Demo